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    Durham Constabulary, one of the country's top-performing forces, is embarking on a major restructure which will not only ensure its front-line services are maintained but also further improve its already excellent track record.

    The changes will make better use of available resources now and in the future, the ultimate aim being that the public will experience no change in the way the force operates other than a continuing focus on improved service delivery.

    The force's "Aiming for Excellence" philosophy underpins how it delivers its policing services and ensures staff at all levels of the organisation strive towards providing an excellent service to its customers.

    Neighbourhood policing remains at the heart of everything the force does and people will still see local officers and police community support officers in their local communities, providing the kind of service that has made the constabulary one of the country's top-performing forces.

    All officers and staff are ambassadors for the force and are encouraged in their dealings with the public to ensure they make "every contact count" by being helpful, polite, approachable, professional, proud to provide a good service, positive about the force, take personal responsibility, provide regular, informative updates and treat people as they would want their family or friends to be treated.

    Covering a largely rural area, Durham Constabulary has seen total crime fall by 14.61 per cent from 42,656 between January and December 2009 to 36,423 during the same period in 2010.

    Latest figures on detections show they are up from 31 per cent to 42 per cent so, while there are fewer victims of crime, there is more chance of offenders answering for their crimes.

    Durham Constabulary is committed to ensuring the force area remains one of the safest places in the country to live and work.